Question 1

How do I book ski equipment online?

Accepted Answer

Simply select dates, number of people and shop, then click "Check Availability". You will receive instant confirmation. Online booking saves up to 20%.

Question 2

Can I cancel my booking for free?

Accepted Answer

Free cancellation is only possible with the Schutzpaket (protection package). Without it, cancellation fees of up to 100% of the total price apply.

Question 3

What is included in the ski rental package?

Accepted Answer

The package includes skis, bindings and poles. Ski boots and a helmet can be added as extras.

Question 4

Which shop is directly at the gondola?

Accepted Answer

The Areitbahn valley station shop is 3 minutes from the gondola. Schmittenhöhe shop is right at the mountain station.

Question 5

Are there family offers?

Accepted Answer

Yes! For each parent renting full equipment for 6/7 days, one child up to 10 years old gets their equipment for free.

Question 6

How much is the online discount?

Accepted Answer

When booking in advance through our website, you save up to 20% compared to the walk-in price.

Question 7

From what age are children's skis available?

Accepted Answer

Children's skis are available from approx. 70 cm height – so from about 2-3 years old.

Question 8

Do you offer ski service?

Accepted Answer

Yes! Edge service, base repair, binding adjustment and waxing. Simply drop off your equipment at one of our shops and pick it up the next day.

Question 9

Can I bring my own skis for service only?

Accepted Answer

Yes, our ski service is also available for equipment you bring yourself. Just stop by!

Question 10

Where can I store my skis safely?

Accepted Answer

Our ski depot service offers secure overnight storage of your equipment. Available at Shop Schmitten and Shop Postplatz – for rented equipment only. There is also the option to rent a ski locker directly at the lift stations.

Frequently Asked Questions